Before you order
Model advice, lead times, and whether Connect or Cloud is the better fit.
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A real person replies
Questions about an order, a product, or which display to buy. Send a message. We aim to reply within one or two business days.
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We read you
Reply window 1 to 2 business days
Where to start
New questions come here. If you already own a display, Help and support is usually the faster path.
Model advice, lead times, and whether Connect or Cloud is the better fit.
Build status, delivery, gifts, and anything on the invoice.
Wi-Fi, bearing, and account help live in the dashboard.
General enquiries go to [email protected]. We aim to reply within one or two business days.
Before you write
We aim to reply within one or two business days. Order and product questions are usually the fastest.
For device setup, WiFi, and account help, use Help and support in your dashboard. That is the shortest path for existing customers.
Yes. If a chat is easier, send a message on Facebook. We can help with product questions, order updates, and general enquiries there too.
Produced in the UK. Allow 5 to 7 business days before dispatch, then courier time.